Privacy policy

Privacy Policy

When you visit our website (the “Site”), we automatically collect certain details about your device. This includes your web browser type, IP address, time zone, and some of the cookies stored on your device. As you navigate the Site, we also gather information on the pages or products you view, the websites or search terms that referred you to us, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information through the following technologies:

  • Cookies – Small data files placed on your device or computer, often containing an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
  • Log Files – These track actions on the Site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and time/date stamps.
  • Web Beacons, Tags, and Pixels – Electronic files used to monitor how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect specific information from you, such as your name, billing and shipping addresses, payment details, email address, and phone number. This is known as “Order Information.”

Whenever we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill your purchases (including payment processing, shipping coordination, and sending order confirmations/invoices)
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide you with relevant information or promotional content, in line with your preferences

Device Information helps us:

  • Detect and prevent fraud or potential risks (especially using your IP address)
  • Improve our website’s performance and usability
  • Analyze browsing behavior to evaluate marketing and advertising effectiveness

Sharing Your Personal Information

We share your Personal Information with trusted third parties to support the above uses. For instance:

We may also share your Personal Information to comply with legal obligations, respond to lawful requests (such as subpoenas or warrants), or protect our legal rights.

Behavioral Advertising

We may use your Personal Information to deliver personalized advertisements or marketing messages we believe may interest you. Learn how targeted advertising works here:
NAI Consumer Guide

To opt out of targeted ads, visit:

Do Not Track

Please note: We do not alter our data collection practices in response to “Do Not Track” signals from your browser.

Your Rights (for European Residents)

If you reside in the European Economic Area, you have the right to access, correct, update, or request deletion of your Personal Information. To do so, please contact us using the details at the bottom of this policy.

We process your information to fulfill any contracts we may have with you (e.g., if you place an order), or to pursue legitimate business interests. Please also note that your data may be transferred outside of Europe, including to Canada and the U.S.

Data Retention

We retain your Order Information for our records unless and until you request that we delete it.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes to our practices or for legal, regulatory, or operational reasons. Please review this page regularly for the latest version.

Contact Us

For more information about our privacy practices or if you have any questions, feel free to contact us at:

Email: support@familypuzzleart.com